The DM3610 is a compact, overhead dimensioning unit that automatically measures the length, width, and height of packages as they are transported on a conveyor. The self-contained dimensioner is designed for simple installation and enables a range of applications across multiple markets including parcel, warehousing & distribution. The DM3610 is certified in Legal-For-Trade applications and its highly accurate measurements make it the perfect solution for spatial management applications. In the 2-head configuration, the DM3610 can provide dimensions for irregular as well as cuboidal objects. Used in conjunction with barcode scanners and scales, the DM3610 improves operations for systems such as AS/RS, trailer cubing, manifesting and revenue recovery.
Our mission is to provide our Customers with excellent service, at every interaction, tailored to their profiles and their industry.
The central role of the customer also drove the creation of a new corporate division (the so-called “Customer Service”), which has centralised all the services provided by the Group globally, from order entry and confirmation to after-sales service and installation, by applying a performance indicator of client satisfaction such as the Net Promoter Score (NPS) used by many Fortune 500 Companies.
Customer Services will ensure a lean and consistent response path to each request. Our empowered and talented specialists will engage with the customer and commit to drive each case to complete resolution.
Datalogic’s Customer Services Organization offers a wide and complete range of post-sales services (EASEOFCARE Agreements). It is organized in three levels of support, in order to guarantee the most appropriate professional assistance based on the specific problem.
Datalogic’s Customer Service can deploy in the territory a team of multi-lingual professionals, with a broad technical expertise across the whole product range.
Our standard service portfolio includes >>
